Canadian Flag Proudly Canadian Owned & Operated
PostNow Logo Canada Post Partner

What is the minimum number of pieces I can send with PostNow?

You can send as few as 150 pieces for any available direct mail campaign in PostNow.

More FAQ Archives

Who can I send to with PostNow?

You can send direct mail campaigns to essentially any household or business address in Canada. Since we have access to all the addresses that Canada Post can deliver to, the only people that can not be targeted are those that have added themselves to the “Do Not Mail” list for Canada Post.

You can target by individuals (with your own data only), or you can target by full postal code (ie. T6B 2M2) or by Neighbourhood Walk (average 300-500 households).

How does PostNow work?

We simplified direct mail campaign ordering by putting together a “campaign in a box” solution that saves you time and cost on direct mail campaigns under 100,000 pieces.

  1. Build your direct mail campaign
  2. Pay for your campaign (print, data & postage fees all included)
  3. Request design changes
  4. Approve your campaign design & data/audience target
  5. Sit back and relax

Can I upload my own print ready design files?

Yes! If you already have a direct mail campaign design done, we will print it for you after you upload and complete your campaign order. Files should be packaged as print-ready PDFs or you can upload your AI, PSD, INDD, or other design format directly. Max file-size upload is 64MB.

If there are any issues with the print files, we will help you correct them or provide specific file specifications to you and your designer.

Can I request a custom design, and how long does it take?

Yes, PostNow offers in-house graphic design services. Turnaround time typically ranges from 2-5 business days, depending on complexity.

Are there discounts on Personalized Mail postage?

Discounts are available for contracts with Canada Post. To qualify, a customer is required to commit to a minimum spend of $10,000 annually per service. Canada Post will look at your marketing plan and budget to see if you’re likely to achieve the minimum spend before awarding you a postage discount.

An example of $10,000 would spend would be:

  • 100,000 NM (approximately)
  • 20,000 PM (approximately)

There are various tiers of discounts available. Please contact your Canada Post rep for more info.

What are the steps to create a direct mail campaign using PostNow?

  • Sign Up or Log In: Create an account or access your existing account.
  • Select Campaign Type: Choose between Personalized Mail, Neighbourhood Mail, or Postal Code Targeting.
  • Design Your Mailer: Utilize free templates, upload your own design, or request custom artwork.
  • Define Target Audience: Use tools like the Audience Manager or Canada Post’s Precision Targeter.
  • Schedule and Launch: Set your delivery date, review all details, and proceed to checkout.

chevron-down