Can I upload my own print ready design files?

Yes! If you already have a direct mail campaign design done, we will print it for you after you upload and complete your campaign order. Files should be packaged as print-ready PDFs or you can upload your AI, PSD, INDD, or other design format directly. Max file-size upload is 64MB.

If there are any issues with the print files, we will help you correct them or provide specific file specifications to you and your designer.

More FAQ Archives

What are the steps to create a direct mail campaign using PostNow?

Sign Up or Log In: Create an account or access your existing account.
Select Campaign Type: Choose between Personalized Mail, Neighbourhood Mail, or Postal Code Targeting.
Design Your Mailer: Utilize free templates, upload your own design, or request custom artwork.
Define Target Audience: Use tools like the Audience Manager or Canada Post’s Precision Targeter.
Schedule and Launch: Set your delivery date, review all details, and proceed to checkout.

How do I select the audience for my campaign?

Utilize the Audience Manager to define demographics such as age, income, or interests.
Alternatively, use Postal Code Targeting to specify geographic areas.

I need help with my order. How can I reach your team?

To get help with your order from PostNow, you can contact their team via email at contact@postnow.ca or by calling 1-866-482-2412. Their office support hours are Monday to Friday from 7 AM to 5 PM MST. Alternatively, you can use their live chat feature to get a quicker response. For more details, visit their Contact Us page.

What is the minimum number of pieces I can send with PostNow?

You can send as few as 150 pieces for any available direct mail campaign in PostNow.

How do I choose the right type of mail for my campaign?

Personalized Mail: Targets specific individuals with customized messages.
Neighbourhood Mail: Reaches all households within a specific area or postal route.
Postal Code Targeting: Allows precise targeting based on demographic or geographic data.
For more information, visit PostNow’s Audience Manager.

What file formats are accepted for uploaded designs?

Accepted formats include high-resolution PDF, JPEG, and PNG files.
Ensure files meet resolution and bleed specifications as outlined in Artwork Specifications.